In fact, most of our distributors catalogs are already pre-loaded into their system.
The sales team knows their products and knew my industry. All of our questions we answered in detail in less than 24-Hours. We submitted specific questions in writing. Part of our success with Lightspeed is that after two previous point of sale systems we knew what we really needed and the right questions to ask during the sales process. We had two previous POS systems that fell short in comparison to Lightspeed. Lightspeed is not one of them! PROSĪfter two other point of sale systems and after two years using Lightspeed, it is by far the best in all categories.
As a small business owner, we worry about many things. Lightspeed also listens to their customers this is evident by requests made in their support area. I find myself wishing other vendors I work with had the same level of support and professionalism. In fact, I think their technical support is the best not just in the point of sale industry but any industry. Their customer and technical support have been extraordinary and have exceeded our expectations. It connects and communicates well with all of our other systems including accounting and loyalty platforms. Lightspeed has literally saved us 20-30 hours per week.
